FAQs

How long does it take to set up transportation for regular education students?

Three to Five (3-5) business days are needed to obtain all emergency information, process routing information, contact drivers, and communication with parents and other district support staff involved.

Why is my child's bus sometimes late?

Children should remain at their assigned bus stop location. Occasionally buses will develop mechanical problems, delays due to inclement weather and/or traffic. The bus is coming; please do not leave your bus stop location. If the bus is more than 30 minutes late, you can contact transportation office number at 706-748-2876. 

My child left an item on the bus.  How can I retrieve it?

The bus drivers complete a post trip inspection after each route.  Any items found during the bus run will be returned to the school.

Can the student get off the bus if a parent/guardian is not there to meet them?

For the student's safety, a parent/guardian must be at the bus stop to meet any students in grades Pre-K thru 2nd for the afternoon bus route.  Please refer to the guidelines below:
 

Age	Guideline
8 and Under	Should never be left alone, even for short periods of time.
Between 9 and 12	Based on level of maturity, can be left at home for brief periods of time.
13 and older	Generally, can be left as babysitters, with the exception of children in foster care. It is not recommended, however, that 13-year-old baby sit infants, small children and children that require special attention due to medical conditions.

 

What is the process if I have a change of address?

Please contact your student’s school to update your address.

Who do I contact regarding a request to add or change a bus stop location?

If you have any concerns regarding your current bus stop location or would like to request a new stop, please contact the Transportation Department at (706) 748-2876 or email TransportationDepartment@muscogee.k12.ga.us.

Why does my child have a seat assignment?

Seat assignments are a positive way for the ride to be consistent and safe. Drivers will assign seats as they deem necessary to ensure safety on the bus ride to and from school.

Why does my child have to walk to school?

Georgia State Law policy deems that transportation to a school will be provided for students who live outside of a 1-mile radius for elementary students, or 1 ½ mile for middle and high school students, of their attendance area. If your child is within the school’s “walk zone,” and you have concerns or questions regarding the route your child must take, please contact the Transportation Department at (706) 748-2876 or email TransportationDepartment@muscogee.k12.ga.us.

SPED Frequently Asked Questions

Why is my child's bus sometimes late?

Children should remain at their assigned bus stop location. Occasionally buses will develop mechanical problems, delays due to inclement weather and/or traffic. The bus is coming; please do not leave your bus stop location. If the bus is more than 30 minutes late, you can contact transportation office number at 706-748-2876.

How long does it take to set up transportation for special education students?

Up to 10 business days are needed to obtain student information from the PES (Program for Exceptional Students) department. The driver will contact the parent with pick-up and drop-off times.

How do I request a bus stop change?

If you have any concerns regarding your current bus stop location or would like to request a new stop, please contact the Transportation Department at (706) 748-2876 or email TransportationDepartment@muscogee.k12.ga.us.

Can my child have more than one pick-up or drop-off address?

Your child is only allowed to have one location for pick-up and one drop-off.

Can a sibling ride on the Special Education bus with my student?

Students are only allowed to ride on a special education bus if special needs transportation is stated within their IEP (Individualized Education Program). IEP’s are done at the school level.

What is the process for a safety vest?

A safety vest must be stated as a need on a student IEP (Individualized Education Program). Vests will be issued to the student by the bus driver at the start of ridership and are to be returned to the bus driver at the end of the student’s ridership. Guardians are responsible for the cost of the safety vest if not returned at the end of the ridership.